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Customer Service Training: Managing Customer Service

CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support

Royal Course

Summary

Price
£12 inc VAT
Study method
Online
Course format What's this?
Reading material - PDF/e-book
Duration
1 hour · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

Welcome to Customer Service Training: Managing Customer Service!

Do you want to start a career in the Customer Service Training: Managing Customer Service field, or do you want to develop your skills in this profession? Then this Customer Service Training: Managing Customer Service course will provide you with a solid basis to become a confident Customer Service Training: Managing Customer Service professional.

This Customer Service Training: Managing Customer Service course will provide you with a thorough understanding of the Customer Service Training: Managing Customer Service, including important concepts, strategies for using it, and in-depth expertise.

This Customer Service Training: Managing Customer Service course is an excellent way to advance your profession. So, what do you have to lose?

Enrol this Customer Service Training: Managing Customer Service course right now!

Why do you enrol on this Customer Service Training: Managing Customer Service course?

  • Free digital certificates
  • Free assessment
  • Free Tutor Support

Description

Customer Service Training: Managing Customer Service Training

This Customer Service Training: Managing Customer Service course was created with the help of professionals, and all information is maintained up to date on a regular basis. We've separated this Customer Service Training: Managing Customer Service course into multiple lectures, covering all essential elements of a Customer Service Training: Managing Customer Service. This Customer Service Training: Managing Customer Service course will help you to provide the skills and industry knowledge to further your career.

Curriculum Breakdown of Customer Service Training: Managing Customer Service Course

  • Lecture 1: Six Critical Elements
  • Lecture 2: Understanding Leadership
  • Lecture 3: Five Practices of Leadership

Certification

You will get a Free digital certificate when you have successfully finished your Customer Service Training: Managing Customer Servicecourse.

Who is this course for?

This course is open to anyone who is interested in the Customer Service Training: Managing Customer Service field.

Requirements

This Customer Service Training: Managing Customer Service course requires no formal qualifications.

Career path

This Customer Service Training: Managing Customer Service course can assist in your employment in this industry.

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Reviews

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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